• Level 3 (Advanced)
  • Ealing
  • Applications have closed.


Brief overview of the role

Whether you’re looking to take on a new career path or recently left School/College looking for a full-time job to break into an industry. Our Business Administration apprenticeship programmes offer all the vital experience required to become an administrative asset for any company.

Day -to-day duties

The main duties and responsibilities will include:

  • Receiving and handling phone calls & dealing with queries
  • Undertaking administrative procedures, listing absences, holiday requests and scanned eligibility documents from recruitment team
  • Compiling, maintaining and updating records
  • Undertaking general financial administration (Updating/Creating spreadsheets, Reviewing and processing reimbursements)
  • Providing general administration support such as photocopying, filing and completing standard forms and responding to routine correspondence
  • Producing information data as required, this includes organising documents in relevant files accessible by only those necessary
  • Maintaining and re-ordering stock keep a log of essential stock.
  • Operating relevant equipment/ICT packages (MS Office)

Requirements and Prospects

Desired Skills

  • IT Skills (MS Office including excel, PowerPoint and many others)
  • Numeracy and Literacy skills
  • An understanding of administrative work
  • Willingness to participate in training and development
  • Can plan and organise efficiently and to deadlines
  • Proficient communication skills applicable within an office environment

Personal Qualities

  • Flexible and Reliable
  • Commitment to work/tasks
  • Someone who is motivated in what they do as a business admin
  • Contribute to the overall ethics/work/aims of the school or business
  • Ability to relate well to colleagues/clients when communicating through departments
  • Able to work as part of a team effectively through using all resources available to you
  • Ability to maintain confidentiality and withhold information within reason

Desired Qualifications


  • GCSE Grades C or above in Maths and English or equivalent (Level 2 Functional Skills)
  • Has lived in the EU for the last 3 years.

Training within the role:

Level 3 in Business Administration

This training programme focuses on developing your administration skills.

The Qualification aims to grow your existing skill-set in the following key areas:

  • Business Support services
  • Marketing Support
  • Project Management
  • Supporting the organisation of events
  • Customer Service
  • Developing IT skills
  • Telephone Skills
  • Managing Information and Data
  • Employee Rights and Responsibilities (ERR)